About Us

Provoxio PVT LTD. is a client focused International Contact Center, which strives to deliver results driven solutions that provide return on investment and help grow businesses.

We will customise the best BPO Solutions tailored specifically for your company. At Provoxio., we treat every client’s project like our own and provide the best solution to improve their business. Success for our client, is also success for us.

We Specialise in Lead Generation, Customer Service, Sale and Data Enhancement. Our goal is to provide end to end solutions, thus reducing the need to hire multiple companies to get your project done. Our team consists of experienced and very capable individuals who are experts on all things BPO, which work together to make your project successful.

Provoxio is strategically located in Rawalpindi.

Inbound Customer Service

Outbound Customer Service

Lead Generation

Online Support

24/7 Round the Clock

Handling All Issues

I am proud to personally recommend the services of PROVOXIO Solutions to organization seeking a top-notch partner who can quickly and efficiently, deploy effective outbound communication campaigns. They were extremely easy to work with in all aspects of the campaign from being on-boarded as a new client to mobilizing and allocating resources, and finally to delivering concise progress reports on a timely basis. The representatives I conversed and corresponded with were all very amicable and yet highly professional - easy to approach as a stranger, then equally easy to coordinate for project setup and execution on a very short timetable (less than 2 days, which is remarkable).

Mark Alviro Wiens

We only use PROVOXIO for marketing purposes and no one else due to the extremely high levels of professionalism and clear communication that they deliver on a consistent basis. We have used marketing organizations all over the world, but not one of them come close to what Outsource2india produce daily for us, I hope they will use this letter as a reference so they can grow and help other companies who struggle with marketing. Outsource2india will have a positive effect on any company's turnover I have no doubt about that.

Non-profit organization

Bespoke campaigns

Inbound Customer Service and Outbound Sales What we are offering to you:

  • Experienced Agents
  • Team leader/Supervisor
  • Account Manager
  • Highly skilled IT team
  • Calling stations
  • Reports (Atthe end of everyshift,with calls dispositions and other reports that may be required)
  • Training Facilities
  • Dedicated High Speed Internet Service
  • Dialer and VoIP
  • Full voice recording
  • Privatecloud-based technology platform (Full flexibility and internationalconnectivity via private network)
  • Data (depending on need)

Lead Generation

UK Lifestyle surveys- We enrich our data every time we communicate with our consumers. Information is collected about their spending habits as well as productsor services they might be interested in.

2536

Projects Completed

6784

Really Happy Clients

1059

Total Tasks Completed

2239

Cups of Coffee Taken

435

In House Professionals

The provoxio Advantage

Quality assurance is at the heart of everything we do.

Global Clients

Our client base is as varied as the industries that they represent and include individuals, start-ups, SMEs, blue chip companies and digital agencies.

90% + Retention Rate

Clients are not mere numbers and hence we judge our success by the percentage of returning clients. We have successfully been able to retain more than 90% of our clients and aspire to improve on this figure.

One stop for all your needs

We are an End to End Service Provider and offer you all the services under a single roof at highly competitive rates with a result oriented approach.

Technical Skills

We provide a two-tier quality assurance system. All processes are screened firstly by team leaders and secondly by our quality control specialists. This screening ensures high quality service to your customers

Highly Recomended

We have a robust performance management system–target and service oriented culture.

Hire on Demand

We offer you flexible hiring plans where you can easily scale up needs, with minimalturn-around time.